Privacy Policy

1. What information we collect

• Identity and contact details such as full name, email address, phone number, and postal address.
• Service enquiry details, including the service type you select and any message you provide.
• Website usage information, including device and browser data, IP address, and pages visited.
• Marketing preferences, including whether you consent to receive updates from us.

2. How we collect your information

• Directly from you when you complete forms, call, email, or otherwise contact us.
• Automatically when you browse our website, through server logs and similar technologies.
• From third parties where permitted by law, such as referral partners or publicly available sources.

3. Why we use your information

• To respond to enquiries and provide recruitment and real estate advisory services.
• To verify identity, communicate with you, and provide customer support.
• To improve website performance, security, and user experience.
• To send marketing communications where you have consented or where otherwise permitted by law.
• To meet legal, regulatory, and compliance obligations.

4. Disclosure of personal information

We may disclose personal information to service providers who help us operate our website and business (for example, technology, hosting, CRM, legal, and professional advisers), and to regulators or authorities where required by law.

Some providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure information is handled in a way that is consistent with Australian privacy requirements.

5. Data quality, security, and retention

• We take reasonable steps to keep personal information accurate, up to date, and secure.
• We use administrative, technical, and physical safeguards to protect against unauthorised access and misuse.
• We keep personal information only as long as needed for lawful business and compliance purposes.

6. Access and correction

You can request access to personal information we hold about you, or request correction if information is inaccurate, out of date, incomplete, irrelevant, or misleading. We may need to verify your identity before processing your request.

7. Notifiable Data Breaches

If an eligible data breach occurs, we will take steps required under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC), where required.

8. Complaints and contact

If you have a privacy question, access request, correction request, or complaint, contact us first so we can try to resolve it promptly:

If you are not satisfied with our response, you may contact the OAIC at www.oaic.gov.au.

9. Updates to this policy

We may update this policy from time to time. The latest version will always be published on this page with the revised date.